аЯрЁБс>ўџ ТФўџџџРСџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџьЅС јПTRbjbjЕЬЕЬ ќзІзІTJџџџџџџЗии™™™™™­­­­­<щф­Ї@2ЭLєєєJ@L@L@L@L@L@L@йAЂ{DЈL@™єєєєјL@0™™лa@000ќю™™J@0єJ@00R$5є™™8ЯŸQBЬ­ъF6F8w@0Ї@66Ю#E0#E<808&™*8єєєџџџџџџџџџџџџџџџџџџџџџџџџџџџџи‡ _:    CALIFORNIA STATE UNIVERSITY CHANNEL ISLANDS Camarillo FAL 11 Management of Organizations Course Syllabus Course: MGT 307-05 Title: Management of Organizations Units: 3 Time: 4:00 pm – 6:50 pm, Tu Class Location: Bell Tower 1688 Required Materials Text: Robbins, Stephen P., Coulter, Mary (2009). Management. Custom Edition. Pearson Custom Publishing 91ЪгЦЕ Blackboard:  HYPERLINK "http://csuci.blackboard.com" http://csuci.blackboard.com Instructor: Mike Riley, MBA Contact Information: Email: peter.riley@csuci.edu Office Hours: Tu 3:00 – 4:00 pm or by appointment Office Location: Sage Hall 2042 Course Overview: The course examines the principles, methods and procedures, planning, organizing, leading and controlling people within organizations. Topics include the history of management thought, organizational culture and design, decision-making, managerial communication, and strategic management. Learning Objectives: Students who successfully complete this course will be able to: Communicate orally and in writing the pivotal role of Management in organizations and define the strategic, tactical, and operational roles and functions of Management. Apply the principles of Management to assess the value of Management in different business situations. Describe ethical and social issues relating to Management in organizations. Use critical thinking to formulate and execute Management policies, strategies, plans, and procedures. Individually and in teams identify, conceptualize, and develop solutions for successful Management operations. Welcome: Welcome to MGT 307—Management of Organizations. My name is Mike Riley. I am excited about working with you to better understand Management. I have a B.S. in Industrial Engineering and an MBA. I also have over 30 years of experience as a manager in manufacturing and operations, and I look forward to sharing my experiences as well as learning from yours. This syllabus shows how the process will work for this course and what work you will be responsible for completing. You should take the time to read through this document and the listing of specific assignments and projects by week. I know that we are going to cover a lot of material in the next 16 weeks, but we will also try to make it fun and a true learning experience for everyone. Course Standards: Each student is expected to maintain high standards of honest, ethical, and respectful behavior. All assignments submitted in fulfillment of course requirements must be the student’s own work. All assignments except those designated as “team” are understood to be an individual effort. Team efforts are understood to be equal endeavor work from all team members. All students commit to maintaining and upholding intellectual integrity. The faculty, departments, divisions, or campuses of the University may impose sanctions on students who commit academic integrity violations: cheating, plagiarism, and other related acts. Sanctions may include a failing grade on the assignment, a failing grade for the course, suspension, or dismissal from the University. CSU Channel Islands is committed to equal educational opportunities for qualified students with disabilities in compliance with Section 504 of the Federal Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. The mission of Disability Accommodation Services is to assist students with disabilities to realize their academic and personal potential. Students with physical, learning, or other disabilities are encouraged to contact the Disability Accommodation Services office at (805) 437-8510 for personal assistance and accommodations. Please discuss approved accommodations with the instructor.  HYPERLINK "http://www.csuci.edu/disability/disability.htm" http://www.csuci.edu/disability/disability.htm Equipment: Students should have access to a PC at home or on the campus. Email Requirements: All students are responsible for checking their CSU email account on a regular basis for additional announcements and general communications about the course. Writing Standards: Students will perform professionally in preparing the work required for this class. All documents, including homework, will be typed, 12 point font, spell checked, and grammar checked, submitted double spaced, and prepared in an acceptable format. You may use APA, MLA guidelines, or the Little, Brown Compact Handbook for guidance. Students are welcome to use any software program to prepare assignments. Confidentiality: One of the cornerstones of this course’s learning model is the practical application of theoretical concepts, and you are encouraged to share your personal and professional experiences as a means to integrate the knowledge through reflecting on its application. However, it is important to note that we all are bound by Confidentiality in this class. In order to assure that we can have a free and open discussion in which you may elect to discuss your company and its policies and procedures as they apply to the course material, I expect each student to respect the Confidentiality of what your classmates are willing to share with us. At the same time I ask that each of you exercise good judgment in what you choose to share, avoiding non-public or competitively sensitive information. Research Reports: To use another person’s idea, words, expressions, or findings in your writing without acknowledging the source is to plagiarize. A writer, who does not give appropriate credit when quoting, or even paraphrasing, another’s writing is guilty of plagiarism and in violation of Academic Policy. Computer Virus Disclaimer: Any intentional, willful, or reckless transferring of viruses, and the result of an email message or attachment will be considered professional misconduct. 91ЪгЦЕ will not be liable to any affected student for any indirect, special, incidental or consequential damages that may occur because of this type of misconduct by any person. Teaching and Methodology: Lectures and discussions. Lectures are used to explain and to supplement the text. All assigned material may not be covered in the lecture, and it is the students’ responsibility to bring up for discussion any material not completely understood. The students should read the assigned chapter(s) prior to the lecture in which it is presented and discussed in class. Laptops may be used during class lectures and discussions for taking notes only. Chapter homework. Homework comes from the Management Issues at the end of each chapter and other materials. It is to be neatly prepared per the Writing Standards described above and submitted on the due date at the start of class. Each assignment will be identified and submitted separately. All homework assignments should be a minimum of 1 – 2 paragraphs. The assignment can be submitted by BlackBoard Digital Drop Box or in hard copy at the start of class. The lowest homework score will be dropped. Tests. All tests will be given per the Assignment Schedule. The tests will be closed book and may contain true/false questions, multiple choice questions, completions, and short essay questions. Tests may not be made up. The lowest test score will be dropped. There will not be any electronic devices such as cell phones, IPods, pagers, etc. in use during the test. Exercises. The Exercises come from end-of-chapter materials plus outside materials. All Exercise papers should be a minimum of 1 – 1 Н pages in length. The lowest score will be dropped. Team Project/Presentation. Teams will be formed with 3 – 5 students per team. Each team is expected to research, analyze, and write on a relevant topic for the course and preferably related to a real-life situation. The paper will be 14 – 15 pages in length plus cover page and bibliography in a double-spaced format. Each paper should include a bibliography with at least two sources other than the text. In addition each team will give a Power Point presentation to the class reviewing the contents of the paper. The PP presentation will be 14 – 15 minutes in length plus 3 minutes for Questions and Answers. You must submit a Н page outline of your Project/Presentation in Week 6. To fully participate in the learning of this team project, the student consents to the disclosure of the grade among their teammates. Also, to fully participate in the team learning experience the student consents to the sharing of e-mail addresses among their classmates. Comprehensive Final Exam. The Final Exam will be given at the end of the semester. All tests and examinations will be closed book. The final exam may include true/false, multiple choice, completion, and short answer essay questions. No make up exam will be given, and the final exam cannot be dropped. Individual Class Participation. Student participation in class is required for successful completion of the course. Students are expected to have read the assigned materials for the class and have a general idea of what will be discussed at lecture. Extra Credit. Small extra credit assignments will be given on a random basis during class sessions. Extra Credit Service Learning: 91ЪгЦЕ’s mission statement indicates that all students should pursue an educational experience that utilizes service learning. Service learning projects are not only an excellent way to develop the mind but also help people grow into more complete human beings. As a result, for this course students are provided the opportunity to engage in service work over the course of the semester. Any volunteer activity is acceptable as long as it meets these four qualifications: It must be work for which you are not paid. The activity must not be related to something you have a financial interest in. The primary beneficiary of your activity must not be you, your family, or personal friends. The activity should pass the “Mom” test—you would not be ashamed to tell someone whose opinion you value highly of the activity you performed. For volunteer opportunities in Ventura County you can research at  HYPERLINK "http://www.VolunteerVenturaCounty.org" http://www.VolunteerVenturaCounty.org. Also the 91ЪгЦЕ Office of Service Learning has a list of agencies in need of volunteers. Students who participate in a Service Learning project will earn 10 Extra Credit points. In order to receive this Extra Credit you will have to provide the following information in a 1 – 3 page paper: What you did When you did it Total number of hours worked (minimum of 10 hours) Contact person with telephone number Why did you choose this community service opportunity? What do you believe you gained or learned from this experience In what ways did the activities help enhance your understanding of business management. Late Work and Make-up Policy: Homework. No late homework will be accepted and all assignments are due at the beginning of class. One homework assignment grade will be dropped. Papers. All assignments are due at the beginning of class. Late Papers will receive Н credit, after grading, if the paper is submitted before the next scheduled class period. No credit will be given for any work turned in on or after the next scheduled class period. Cell Phones, Pagers, PDA’s: Cellular phones, pagers, PDA’s and other similar electronic devices must be turned off before entering the classroom. Grading: Grading: Total Points Possible = 1000Students are graded on achievement rather than effort. It is the responsibility of the student tocome to class prepared for the topic of the day.Point values for graded assignments:_______________________________________________________________________________AssignmentPointNumberTotal% ofValuePointsTotal_______________________________________________________________________________End of Chapter101010010Case Questions*_______________________________________________________________________________Tests**100440040_______________________________________________________________________________Team Paper/Presentation200120020_______________________________________________________________________________Exercises***25410010_____________________________________________________________________________ ______________________________________________________________________________ Final Exam 200 1 200 20 ______________________________________________________________________________Total1000100*11 required and 1 dropped**5 required and 1 dropped***5required and 1 dropped To earn a grade of______you must earn at least _________ points. 900-1000A A- 930-1000 900- 929 B+ B B-  880-899 830-879 800-829 C+ C 780-799 700-779D  600-699F  Less than 600 Break Policy: Please use common courtesy if you leave the room for any reason during the class session. Tentative Schedule: MGT 307-05 Tu 4:00 pm – 6:50 pm Week Class Subjects Assignments _______________________________________________________________________ Week 1 Introduction Tu 8/30 Syllabus Review Start Forming Teams Ch 1—Introduction to Management and Organizations Week 2 Part 1—Defining the Manager’s Terrain Tu 9/6 Ch 2—Management History Ch 1 Homework ________________________________________________________________________ Week 3 Part 1—Defining the Manager’s Terrain Tu 9/13 Ch 3— Organizational Culture and Environment Ch 2 Homework Test #1—Ch 1 - 2 ________________________________________________________________________ Week 4 Part 1—Defining the Manager’s Terrain Tu 9/20 Ch 4—Managing in a Global Environment Ch 3 Homework Exercise # 1 ________________________________________________________________________ Week 5 Part 1—Defining the Manager’s Terrain Tu 9/27 Ch 5— Social Responsibility and Managerial Ch 4 Homework Ethics Test #2—Ch 3 - 4 ________________________________________________________________________ Week 6 Part 2—Planning Tu 10/4 Ch 6— Managers as Decision Makers Ch 5 Homework Paper Outline (1/2 Page) Exercise #2 Week 7 Part 2—Planning Tu 10/11 Ch 7—Foundations of Planning Ch 6 Homework Week 8 Part 2--Planning Tu 10/18 Ch 8—Strategic Management Ch 7 Homework Test #3-Ch 5-6-7 ________________________________________________________________________ Week 9 Part 3--Organizing Tu 10/25 Ch 9—Organization Structure and Design Ch 8 Homework Exercise #3 Week 10 Part 4--Leading Tu 11/1 Ch 13—Understanding Individual Behavior Ch 9 Homework Test #4—Ch 8-9 Week 11 Part 4--Leading Tu 11/8 Ch 14—Managers and Communication Ch 13 Homework Exercise #4 Week 12 Part 4—Leading Tu 11/15 Ch 15—Motivating Employees Ch 14 Homework Test #5 --Ch 13 - 14 _____ __________________________________________________________________ Week 13 Part 4--Leading Tu 11/22 Ch 16—Managers as Leaders Exercise #5 Team Presentations ________________________________________________________________________ Week 14 Tu 11/29 Team Presentations Service Learning Paper (EC) ________________________________________________________________________ Week 15 Tu 12/6 Final Exam Contest Final Exam Review Week 16 Tu 12/13 Final Exam 4 – 6 pm Homework Assignments: Chapter Week Assignments 1 2 Ch 1 Thinking About Management Issues-Q #6—P. 19 2 3 Ch 2 Thinking About Management Issues-Q #4—P. 40 3 4 Ch 3 Thinking About Management Issues-Q #4—p. 66 4 5 Ch 4 Thinking About Management Issues-Q #5—p 87 5 6 Ch 5 Thinking About Management Issues-Q #4—p 114 6 7 Ch 6 Thinking About Management Issues-Q #5—p 139 7 8 Ch 7 Thinking About Management Issues-Q #6—p 158 8 9 Ch 8 Thinking About Management Issues-Q #4—p 179 9 10 Ch 9 Thinking About Management Issues-Q #2—p 201 13 11 Exercise: Visit 91ЪгЦЕ web site and find the Mission Statement for the University. Does the university Mission Statement meet the general requirements for a mission Statement? Has your educational experience at 91ЪгЦЕ Been within the framework of the Mission Statement? 14 12 Ch 14 Thinking About Management Issues-Q #4—p 335 Note: All Homework assignments should be minimum of 1 – 2 paragraphs. Assignment Week Exercise Assignments # __________ _____ __________________ 1 4 Go to web site  HYPERLINK "http://www.Kwintessential.co.uk/resources/" www.Kwintessential.co.uk/resources/ culture-tests.html. Take the cross cultural quiz for two countries. What surprised you about the results? What does your score tell you about your cultural awareness? 2 6 Do some research on a recent incident of unethical conduct by a business and/or business leader. Document that research by citing two sources. Now answer three questions: (1) What ethical violation did you find? (2) Drawing explicitly from material Ch 5 of the text indicate two societal consequences of the misconduct your have investigated; and (3) provide two specific things that must be done to prevent this from happening again. 3 9 Find and print-out the Mission Statement of a company that you would like to work for. Drawing from the Mission Statement to (1) Indicate TWO things it tells you regarding what they do, how they do it, where they do it and who they serve (2) Indicate TWO ways that this Mission Statement informs you regarding your possible “fit” with this organization. 4 11 For three days keep track of how many times you use positive reinforcement, negative reinforcement or punishment to shape behaviors. At the end of the three days look at the results. Which one did you use the most? What were you trying to do with the different behaviors? Where your attempts successful? What could you have done differently if you were trying to change someone’s behavior? 13 Find three (3) different examples of employee recognition programs. These could be an organization(s) that you are familiar, or they could come from articles that you find. 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aіV6W6ˆ6‰6Š6‹6Œ6ХКЌЌЌЌ $$7$8$H$Ifa$ $7$8$H$If9kdт$$If–”їж""џџџџџџџџџџџџџџџџі>1іі0жџџџџжџџџџжџџџџжџџџџ4ж aіŒ66Ž666‘6’6“6”6•6–6ykkkkkkkkk $$7$8$H$Ifa$…kdK$$If–”їжrоЊvB"оџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџі>1іі0жџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџ4ж aі –6—6М6-" $7$8$H$Ifбkdт$$If–”їжЪ ЎzF оЊvB"ЎџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџі>1іі0ж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ4ж aіМ6Н6О6П6Р6С6Т67ёёёёёXM $7$8$H$If˜kd™$$If–”їжˆоЊvB"џџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџі>1іі0жџџџџџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџџџџџжџџџџџџџџџџџџџџџџџџџџџџџџ4ж aі $$7$8$H$Ifa$777$7%7,7-7374797ХККЌКЌКЌК $$7$8$H$Ifa$ $7$8$H$If9kd8$$If–”їж""џџџџџџџџџџџџџџџџі>1іі0жџџџџжџџџџжџџџџжџџџџ4ж aі 97:7;7<7B7@22' $7$8$H$If $$7$8$H$Ifa$ОkdЁ$$If–”їжДzF оЊvB"zџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџі>1іі0ж џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ4ж aіB7C7D7E7L7M7S7ёёёцёц $7$8$H$If $$7$8$H$Ifa$S7T7Є7-" $7$8$H$IfбkdP$$If–”їжЪ ЎzF оЊvB"ЎџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџЬџџџџџџџџџџџџџџџџі>1іі0ж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџж$џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ4ж aіЄ7Ѕ7Д7З7И7Л7М7Р7С7Ф7ХКЌЌЌЌЌЌЌ $$7$8$H$Ifa$ $7$8$H$If9kd $$If–”їж""џџџџџџџџџџџџџџџџі>1іі0жџџџџжџџџџжџџџџжџџџџ4ж aі Ф7Х7е7ж7з7@5'' 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