External review is important for assessment and program review for several key reasons:
Objectivity and Impartiality– external reviewers bring an unbiased perspective to the evaluation process. Because
they are not directly involved in the program or institution, they can assess its
strengths and weaknesses more impartially than internal stakeholders.
Benchmarking and Best Practices– external reviewers often come from peer institutions or professional backgrounds
that allow them to compare your program to others. They can highlight where your program
stands in relation to national or international standards and share best practices.
Credibility and Accountability– an external review enhances the credibility of the assessment and review process.
It assures stakeholders (e.g., students, accrediting bodies, funders) that the institution
is serious about quality and improvement and is willing to be evaluated by outside
experts.
Fresh Perspective– external reviewers may identify issues or opportunities for growth that the self-study
failed to consider. They may have experience addressing similar challenges at their
own institutions or in reviewing programs at other universities.
Alignment with Accreditation– many accrediting bodies require or strongly encourage external reviews as part of
their standards for quality assurance.
Enhances Internal Discussion - external reviews often spark productive internal discussions. Faculty and staff
may be more receptive to feedback when it comes from respected outsiders, helping
to build momentum for improvements.
